Cheki.co.ke is Kenya’s trusted online vehicle marketplace where individuals and dealers can list, browse, and connect to buy or sell vehicles safely and conveniently.

Is Cheki.co.ke a car dealer?

No. Cheki.co.ke is not a dealership. We do not own, buy, or sell vehicles. We only provide the platform for buyers and sellers to connect.

How do I list my car for sale?

Click on the “Sell A Car” button, register an account (if you haven’t), and fill out the car listing form. Upload clear photos, enter accurate details, and submit.

Is it free to post a car listing?

We offer both free and premium listing options. Premium plans may include features like visibility boosts or highlighting.

Can I list multiple vehicles?

Yes. Individuals can post a limited number of free ads. Dealers or businesses can subscribe to packages that allow multiple listings.

Can I edit or delete my listing?

Yes. Log in to your account, go to My Listings, and you can edit or remove any of your ads.

How do I contact a seller?

Each vehicle listing includes a contact form and/or phone number. You can also send a direct message from your user dashboard.

Are the vehicles inspected by Cheki?

No. We do not inspect vehicles directly unless it’s a paid inspection service. We strongly recommend physical inspection before making any payment.

Can I negotiate prices with sellers?

Yes. All pricing is set by individual sellers or dealers. You may negotiate directly with them.

How do I pay for premium listings?

We accept payments via M-Pesa, Pesapal, and PayPal — securely integrated within the site.

Do I pay Cheki.co.ke for buying a car?

No. Cheki does not charge any fee for browsing or contacting sellers. Any price you pay is negotiated directly with the vehicle seller.

Can I get a refund for a listing?

All premium listing purchases are non-refundable, except in the case of duplicate payments or technical errors. Contact support for assistance.

Do I need an account to use Cheki.co.ke?

You can browse listings without an account, but you’ll need one to post a car, contact sellers, or save favorite listings.

How do I register?

Click on Register, fill in your name, email, and password, or use Google/social login (if enabled). A confirmation email will be sent.

I forgot my password — what should I do?

Click “Forgot Password?” on the login page. You’ll receive a link via email to reset your password.

How do I stay safe when using the platform?

• Always meet sellers in public places

• Verify ownership documents (logbook, ID, NTSA records)

• Do not send money before seeing the vehicle

• Use caution with deals that sound too good to be true

What if I suspect fraud or a scam?

Report suspicious listings or users immediately via the “Report Listing” button or email us at [email protected].

I’m having trouble uploading photos or submitting a form. What can I do?

Ensure your image size is under the limit and in JPG or PNG format. Clear your browser cache or try a different browser. If the issue persists, contact our support.

The site looks broken or doesn’t load properly.

Try refreshing the page, using a modern browser like Chrome, or switching devices. If the problem continues, report it to us with a screenshot.

How can I contact Cheki.co.ke?

• Email: [email protected]

• Business Hours: Monday to Saturday, 9:00 AM – 5:00 PM

• Or use our Contact Us form