Privacy Policy

Effective Date: [29th April 2025]
Last Updated: [29th April 2025]

Welcome to Cheki.co.ke (“we”, “our”, “us”), Kenya’s car marketplace. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website, mobile platforms, and related services (collectively, the “Site”).

By using Cheki.co.ke, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect the following types of information:

a) Information You Provide

  • Name, email address, phone number

  • Vehicle details (if you’re listing a car)

  • Payment information (e.g., M-Pesa number or PayPal email, if applicable)

  • Communications and messages sent via the platform

  • Location or County (for listings)

b) Automatically Collected Information

  • IP address, browser type, device information

  • Pages viewed, actions taken, and time spent on the site

  • Cookies and analytics data (see section 4)

2. How We Use Your Information

We use your information to:

  • Facilitate car listings, search, and contact between buyers and sellers

  • Manage your account and preferences

  • Provide customer support and respond to inquiries

  • Process transactions through integrated payment gateways (e.g., M-Pesa, PayPal)

  • Improve website functionality and personalize your experience

  • Send service-related communications (e.g., listing confirmations, updates)

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Buyers or Sellers you interact with through the platform

  • Payment service providers (e.g., PayPal, Pesapal/M-Pesa) to process transactions

  • Third-party analytics tools (e.g., Google Analytics) to improve the site

  • Legal authorities if required by law or to enforce our terms of service

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Store user preferences and session data

  • Analyze website traffic and user behavior

  • Enhance functionality (e.g., save login details)

You may choose to disable cookies through your browser settings. However, doing so may affect some features on the Site.

5. Your Data Rights

You have the right to:

  • Request access to or correction of your personal information

  • Request deletion of your data, subject to legal or regulatory retention obligations

  • Withdraw consent to marketing emails (unsubscribe link provided)

To exercise any of these rights, contact us at [[email protected]].

6. Data Storage and Security

We implement reasonable safeguards to protect your information from unauthorized access, alteration, or misuse. While we strive to protect your data, no internet transmission is 100% secure.

7. Payments and Third-Party Services

We use secure third-party services like Pesapal, PayPal, and Safaricom M-Pesa API (Daraja) to process payments. These services may collect your data under their own privacy policies. We recommend reviewing their terms for more details.

8. Children’s Privacy

Cheki.co.ke is intended for users aged 18 and above. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes implies acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Cheki.co.ke is committed to protecting your privacy and ensuring a transparent, trustworthy online experience.

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